Payment & Security
At Havenliss, we value a clear and transparent shopping experience for our customers. We provide clear payment information and use trusted payment processing methods to help customers complete their purchases through our website.
Havenliss is an online home textile and décor store offering thoughtfully selected products for everyday living and interior styling, including rugs, duvet covers, and pillowcases.
Payment Methods
Havenliss accepts available payment methods provided during checkout. Depending on your location and order details, available payment options may include online payment methods supported by our payment service providers.
All payments are processed through secure payment channels provided by authorized payment service providers.
Payment Security
To help protect customer information, Havenliss follows standard online shopping practices and works with trusted payment service providers to process transactions.
We do not directly store complete payment card details on our website. Payment information is processed through secure payment systems according to applicable payment security standards.
Customers should always ensure that their account and payment information are kept secure when shopping online.
For information about how we collect and protect personal information, please review our Privacy Policy.
Order & Payment Support
If you experience any issues related to payments, orders, refunds, or transaction questions, please contact our customer support team:
Customer Service Email: service@havenliss.com
To help us assist you efficiently, please provide:
- Order number
- Email address used during checkout
- Description of your request
Our team will review your inquiry and provide appropriate assistance.
Returns & Refund Assistance
If you need assistance with a return, exchange, or refund related to your order, please contact us before sending any items back.
Return & Customer Support Email: service@havenliss.com
Please refer to our Return and Refund Policy for detailed information regarding return conditions, refund procedures, and related requirements.
Company Information
Brand Name: Havenliss
Official Website: havenliss.com
Legal Entity: Sichuan Xingchen Qiming Technology Co., Ltd.
Unified Social Credit Code: 91510106MAEE7J785T
Registered Address:
Room 4, 16th Floor, Unit 1, Building 8
No. 593 Jinfu Road, Jinniu District
Chengdu City, Sichuan Province, China
Customer Support Email: service@havenliss.com
Havenliss.com is owned and operated by Sichuan Xingchen Qiming Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.
Our Commitment
Havenliss is committed to providing customers with clear product information, transparent payment processes, and responsive customer support.
Our collection includes rugs, duvet covers, and pillowcases designed for everyday home use and interior styling.
Our official online store is operated by Sichuan Xingchen Qiming Technology Co., Ltd., and our customer service team is available to assist with payment inquiries, order support, and after-sales requests.
Thank you for choosing Havenliss.